BUY BUILD HOMES

Privacy Policy

At Buy Build Homes, we are committed to protecting your privacy and ensuring the security of your personal information.

This Privacy Policy outlines how we collect, use, store, and protect your information, in accordance with the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth). 

By using our website or services, you consent to the terms of this Privacy Policy. 

  • We may collect personal information from you when you: 

    • Contact us through our website, phone, or email 

    • Fill out an enquiry or consultation form 

    • Subscribe to our communications 

    • Engage our services for property consultation or purchases 

    The types of personal information we may collect include: 

    • Full name 

    • Contact details (address, phone number, email address) 

    • Information relating to your property preferences 

    • Financial information for service provision (with consent) 

    • Any other information you provide directly to us 

    We may also collect non-personally identifiable information through website analytics tools to improve user experience. 

  • Buy Build Homes uses your personal information to: 

    • Respond to enquiries and provide services 

    • Process transactions and deliver requested property services 

    • Send updates, marketing communications, and newsletters (you may opt out at any time) 

    • Improve our website, services, and client experience 

    • Comply with our legal obligations 

    We will only use your personal information for the purposes for which it was collected, or as otherwise permitted by law. 

  • We take reasonable steps to protect the personal information we hold from misuse, interference, loss, unauthorised access, modification, or disclosure. 


    This includes implementing security measures such as: 

    • Secure server storage 

    • Restricted access to personal data 

    • Staff training on privacy obligations 

    Despite these measures, no data transmission over the Internet can be guaranteed as completely secure. 


    Accordingly, we cannot guarantee the security of any information you transmit to us and you do so at your own risk. 

  • We do not sell, rent, or trade your personal information. 

    We may disclose your information to: 

    • Our trusted service providers and partners (e.g., builders, developers, finance specialists) 

    • Third parties where required by law 

    • Regulatory authorities, if necessary, to comply with legal obligations 

    All third-party partners are contractually obliged to comply with applicable privacy laws and protect your information. 

  • You have the right to access the personal information we hold about you and to request corrections if necessary. 


    If you would like to request access or correction, please contact us using the details below. 

    We will respond to your request within a reasonable timeframe and may require you to verify your identity before providing access. 

  • Our website uses cookies and similar technologies to enhance user experience and analyse website traffic. 

    Cookies may collect information such as browser type, device information, and usage patterns. 

    You can control or disable cookies through your browser settings; however, disabling cookies may affect your ability to use certain features of our website. 

  • We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations.

     
    Any updates will be published on our website with the effective date. 

    We encourage you to review this Privacy Policy periodically to stay informed. 

  • If you have any questions about this Privacy Policy, would like to access your information, or wish to make a complaint, please contact us: 

    Buy Build Homes 
    8 Church St, Fortitude Valley QLD 4006 
    Phone: 0449 075 148 
    Email: info@buybuildhomes.com.au 

    We take privacy concerns seriously and will respond promptly.